FAQs

Where is your store located?
We are located in Santa Cruz, California 95060, United States

What is Aerro's Return Policy?
For detailed information about our return policy for products, please refer to the “Return & Refund Policy” tab on our website.

Will I receive a confirmation email when my order is submitted online?
After completing your order, you will automatically receive a confirmation email acknowledging its receipt.

How do I process a return?
To initiate a return, please contact us at support@aerro.shop for further assistance.

Any product exclusions or restrictions?
All sales on bags are final. Please check the product title for any disclaimers indicating if the item is on sale.

Thank you for choosing Aerro. We are committed to providing excellent service and ensuring your happiness with every purchase.

Contact Us

📧Email: support@aerro.shop
📞Phone: +1 (421) 426-2228
📍Address: 298 Van Ness Ave, Santa Cruz, California 95060, United States